Passengers urged not to travel on East Coast main line — but trains on West Coast route will be disrupted too. Staff and passengers promised instant updates on disruption and alternative journey possibilities. A new report urges changes to the transport system — and the attitude of other travellers — to make journeys easier for people with mental health conditions.
The rail operator was informed today that it would lose its West Coast line franchise, following a Government row with its partner Stagecoach. Virgin has already suffered the loss of its East Coast contract after the Government reclaimed control over the line last year. The pensions regulator has warned that more cash will be needed in the future, but no one knows how big that bill might eventually be and no responsible company could take that risk with pensions.
The government is to award the next franchise this June and, if the winning operator says it can start running a service by November, the handover would be brought forward. Last year, Virgin started a separate rail business in the US. A spokeswoman for Virgin declined to comment on whether the company had plans to bid for future franchises in the UK.
Delays, delays, delays. As soon as it happens, virgin staff run and hide. Claim money back for a delay?
These are external links and will open in a new window. Virgin boss Sir Richard Branson says his train business could disappear from the UK after its partner Stagecoach was barred from three rail franchise bids. Stagecoach had also applied for the East Midlands and South Eastern franchises, both of which have been rejected.
I can go to the front page and search for my tickets but when it's time to buy it, it takes me to an Access Denied website. I've tried it on different computers, ipad, phone, etc. I opted to buy a Chiltern Railways ticket instead which worked on the first try.
Virgin Trains has been voted Britain's favourite rail company by customers for the second time in the last three years, after the destination of the award was decided by customers - rather than a formal judging panel. These cover and recognise excellence among international hotel groups, travel operators and package holiday companies. Readers of Mail Newspapers' TravelMail section voted for the award and placed Virgin Trains ahead of luxury charter train promoters like Orient Express as in when Virgin Trains also won the award.
The contract includes responsibility for running the first HS2 trains from What I'm looking for is common sense, empathy and compassion. Parts of Britain's railway will shut down and it could become the busiest May Day bank holiday on the roads for years.
Engineering work is taking place between Morpeth and Alnmouth, closing all lines. You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages. Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.